Shipping policy

Shipping Policy

Thank you for shopping with us. Below are the terms and conditions that make up our Shipping Policy.

1. Order Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in shipping your order, we will contact you via email or phone.

2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• Local Shipping: 2–5 business days

• International Shipping: 7–15 business days

Delivery delays can occasionally occur due to customs, weather, or courier issues.

3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number. The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

5. Damages
We are not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

6. Incorrect Shipping Address
Please make sure all shipping information is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

7. Contact Us
If you have any questions about your order or our shipping policy, please contact us at:

Email: support@yourstore.com
Phone: +00000000000